Privacy Policy

1. Information Collected

In order to improve our service quality, we may collect the following information that you directly share with us or that is automatically recorded during your use of our platform:

• Name, surname, Email address, phone number, and contact addresses,
• Reservation dates, accommodation preferences, and history,
• Website cookies, IP address, and browser information.

2. Purposes of Using Information

Your collected information is processed only for the following purposes:

• Completion of your reservation transactions and management of accommodation processes,
• Providing customer support services and responding to your requests,
• Ensuring system security, error detection, and analytical reviews,
• Fulfilling notifications and legislative obligations mandated by legal authorities.

3. Cookies and Tracking Technologies

Cookies are used on our website to optimize the user experience, analyze site traffic, and deliver content tailored to your interests. You can disable or delete cookies at any time through your browser settings.

4. Data Security and Retention Period

Your personal data is protected with up-to-date technical and administrative measures (SSL certificates, secure AWS infrastructure, etc.) to prevent unauthorized access, loss, or disclosure. Your data is retained for the period required by legal retention periods and processing purposes.

5. Information Sharing with Third Parties

Orange Premium does not sell, rent, or share personal information belonging to its users with third parties for commercial purposes without the explicit consent of the user, except for legal obligations. Sharing with our service providers is strictly limited to the performance of the service.

6. Changes and Contact

This Privacy Policy may be updated from time to time depending on legislative changes or our business processes. The updated policy becomes effective as soon as it is published on our website. You can always contact us for your questions.